Refund policy

Refund Policy

Returns & Refunds Policy (Digital Products)

All Sales Are Final

Link Plug sells digital products, educational content, vendor information, guides, and electronically delivered materials. Due to the nature of these products, all sales are final once access has been granted, the product has been delivered, or the content has been accessed.

Because digital products cannot be physically returned, we do not offer returns, exchanges, or refunds for completed purchases.

We encourage customers to carefully review all product descriptions before making a purchase. If you have any questions about a product, please contact us before purchasing at support@linkplugs.com.

Delivery & Access Issues

If you experience any issues receiving or accessing your digital product, please contact us at support@linkplugs.com.

We will make reasonable efforts to assist you by:

  • Confirming your order details

  • Resending delivery emails when applicable

  • Providing access instructions

  • Troubleshooting download or access issues

  • Verifying the email address used during checkout

Customers should contact us within 30 days of purchase regarding any delivery or access concerns.

Incorrect Product Purchases

If you believe you purchased the wrong product, please contact support@linkplugs.com within 24 hours of purchase and before accessing or downloading the product.

If the product has not yet been accessed or delivered, we may, at our sole discretion:

  • Provide access to the intended product, or

  • Issue store credit equal to the purchase amount

No refunds will be provided for products that have already been delivered or accessed.

Chargebacks & Payment Disputes

If you experience an issue with your order, we encourage you to contact us directly before initiating a payment dispute or chargeback.

We are committed to resolving legitimate customer concerns whenever possible.

Submitting a chargeback for a successfully delivered digital product may result in suspension or termination of access to the product, account restrictions, and submission of delivery records or purchase documentation to the payment processor during the dispute investigation.

Non-Refundable Situations

Refunds will not be provided for:

  • Change of mind after purchase

  • Accidental purchases

  • Failure to read the product description

  • Failure to understand how the product works

  • Device, software, or internet compatibility issues

  • Customer dissatisfaction with informational or educational content

  • Lack of results, profits, sales, or business outcomes, as individual results vary

  • Failure to use or download the product after purchase

Product Issues

If a product is defective, inaccessible, incorrectly delivered, or contains a technical issue preventing reasonable use, please contact us and we will work to correct the issue by providing a replacement file, updated access instructions, or another appropriate resolution.

Contact Information

For questions regarding your purchase, refunds, or product access, please contact:

Email: support@linkplugs.com

We strive to respond to all customer inquiries within a reasonable timeframe.